Terms & Conditions

Captured by Rattan Photography

Effective Date: March 20, 2026

Welcome to Captured by Rattan. By accessing this website (Capturedbyrattan.com) and/or booking our services, you agree to the following Terms & Conditions. Please read them carefully.

1. Services

Captured by Rattan provides portrait, wedding, and lifestyle photography services. All services are subject to availability and confirmed only upon receipt of a signed agreement and/or retainer fee.

2. Booking & Payment

• A non-refundable retainer is required to secure your session or event date.
• The remaining balance must be paid prior to or on the date of the session, unless otherwise agreed in writing.
• No dates are reserved until payment is received.

3. Cancellations & Rescheduling

• Retainers are non-refundable.
• Rescheduling requests must be made with reasonable notice and are subject to availability.
• In the event of cancellation by the client, any payments made may be non-refundable.
• In the rare event that Captured by Rattan must cancel due to unforeseen circumstances, a full refund of payments received will be provided

4. Client Responsibilities

Clients agree to:

• Arrive on time for scheduled sessions
• Communicate any important details (locations, timing, expectations) in advance
• Obtain any necessary permissions for shooting locations

Captured by Rattan is not responsible for missed shots due to delays, restricted access, or lack of cooperation.

5. Artistic Style & Editing

Clients acknowledge that they are familiar with the photographer’s style and portfolio.

• Final images are delivered in the photographer’s artistic style
• RAW/unedited images are not provided
• Editing decisions (including color grading and retouching) are at the photographer’s discretion

6. Image Delivery

• Delivery timelines vary depending on the type of session or event
• Images are delivered via an online gallery or digital download
• Clients are responsible for downloading and backing up their images upon delivery

7. Usage & Copyright

• All images remain the intellectual property of Captured by Rattan
• Clients are granted a personal-use license to download, print, and share images
• Images may not be sold, altered, or used for commercial purposes without written consent

Captured by Rattan reserves the right to use images for portfolio, website, social media, and promotional purposes unless otherwise agreed in writing.

8. Limitation of Liability

While every effort is made to provide high-quality services, Captured by Rattan is not liable for:

• Unforeseen circumstances (weather, illness, equipment failure, venue restrictions)
• Loss or damage of images due to circumstances beyond reasonable control

In any case, liability is limited to the total amount paid by the client.

9. Force Majeure

Captured by Rattan shall not be held liable for failure to perform services due to events beyond control, including but not limited to natural disasters, accidents, or government restrictions.

10. Website Use

By using this website, you agree not to:

• Copy, reproduce, or distribute images without permission
• Use this website for unlawful purposes

All content on this website is protected by copyright laws.

11. Privacy

Your use of this website is also governed by our Privacy Policy. By using this site, you consent to the collection and use of your information as outlined in that policy.

12. Governing Law

These Terms & Conditions are governed by the laws of the Province of Ontario and the applicable laws of Canada.

13. Contact

For any questions regarding these Terms & Conditions, please contact:

Captured by Rattan Photography
Email: info@capturedbyrattan.com
Location: Toronto, Ontario, Canada

By using this website or booking services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.