Privacy Policy

Captured by Rattan
Effective Date: March 20, 2026

Captured by Rattan (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, Capturedbyrattan.com, or engage with our services.

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact or inquiry form
• Book a session or consultation
• Subscribe to emails or newsletters
• Communicate with us via email or social media

This information may include:

• Full name
• Email address
• Phone number
• Event details (such as wedding date, location, or session type)
• Any additional information you choose to provide

We may also collect limited non-personal information automatically, such as:

• IP address
• Browser type
• Pages visited on our website
• Date and time of access

We use the information we collect to:

• Respond to inquiries and provide customer service
• Process bookings and deliver photography services
• Communicate important updates related to your session
• Improve our website and user experience
• Send occasional marketing or promotional emails (only with your consent)

By providing your personal information, you consent to its collection, use, and disclosure as outlined in this Privacy Policy.

You may withdraw your consent at any time by contacting us at the email provided below.

We do not sell or rent your personal information.

We may share your information with trusted third parties only when necessary to operate our business, such as:

• Website hosting providers
• Email service providers
• Online gallery delivery platforms
• Payment processors

These third parties are required to protect your information and use it only for the services they provide.

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure.

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Our website may use cookies and similar technologies to:

• Enhance user experience
• Analyze website traffic
• Understand visitor behavior

You can choose to disable cookies through your browser settings.

Our website may contain links to third-party websites (such as Instagram or other platforms). We are not responsible for the privacy practices of those websites.

We encourage you to review their privacy policies separately.

Under Canadian privacy laws, you have the right to:

• Request access to your personal information
• Request corrections to your information
• Withdraw consent for certain uses

To exercise these rights, please contact us using the details below.

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Captured by Rattan

Email: info@capturedbyrattan.com
Location: Toronto, Ontario, Canada

By using this website, you acknowledge that you have read and understood this Privacy Policy.